The process

How It Works

Short, simple and fully documented. Here is exactly what happens from the puppy you choose to the moment we hand them over at your door.

01

Choose your puppy

Browse the puppies available right now and pick the one that suits your home.

Each listing shows real photos, date of birth, adult size estimate, coat, temperament notes and the full price and deposit. No application, no waiting list.

02

Reserve or purchase

Reserve with a deposit or pay in full — it takes about two minutes.

Enter your contact details and delivery address, choose a deposit or the full amount, and your puppy is held for you straight away.

03

Confirmation and paperwork

Your written agreement, health guarantee and complete records arrive by email.

We confirm your reservation the same day and send the purchase agreement, health guarantee and dated veterinary records for your puppy.

04

Delivery scheduled

We agree a delivery date and window that works for you.

Delivery is arranged nationwide across the United States. You receive the route plan, the chaperone's details and a tracked arrival window before travel day.

05

Door-to-door delivery

Your puppy arrives at your door, safe, settled and fully documented.

Travel is in a temperature-controlled vehicle with a chaperone who stays with your puppy the whole way. They arrive with health records, microchip paperwork, a starter bag of their food and a familiar blanket.

Timing

How long does it usually take?

Most families reserve in minutes and have their puppy delivered within one to three weeks, depending on the puppy's age.

Same day

Your reservation confirmation and written agreement.

Within 48 hours

Your delivery date and route confirmed in writing.

At 8 weeks old

The earliest a puppy travels to their new home.